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Authority, Responsibility & Accountability – The Trinity! 🔱

Imagine: You give your friend your car keys.

  1. Authority: You gave him the power to drive.
  2. Responsibility: He has the duty to drive safely.
  3. Accountability: If he crashes, he must answer to you!

In management, these three ALWAYS go together.


1. Authority (The Power ⚡)

Definition: The right to give orders and the power to exact obedience.

  • Flow: Downwards (Boss → Subordinate).
  • Source: Your position (e.g., "I am the CEO, so I have authority").
Official vs Personal Authority

Official Authority: Comes from the chair you sit on (Position). Personal Authority: Comes from your personality (Respect). A good manager needs BOTH!


2. Responsibility (The Duty 📝)

Definition: The obligation of a subordinate to perform the assigned duty.

  • Flow: Upwards (Subordinate owes it to Boss).
  • Rule: You cannot delegate all responsibility.

3. Accountability (The Answerability 🗣️)

Definition: Being answerable for the final outcome.

  • Crucial Rule: Accountability cannot be delegated!
  • Example:
    • The CEO tells the Manager: "Get 100 sales."
    • The Manager tells the Salesman: "Get 100 sales."
    • Salesman fails.
    • Who is Accountable to the CEO? The Manager! He can't say "It's the salesman's fault." The CEO will fire the Manager.

The Relationship Diagram 🔄

AuthorityFlows DOWN ↓"Right to Command"
ResponsibilityFlows UP ↑"Obligation to Work"
AccountabilityFlows UP ↑"Answerable for Outcome"

Parity of Authority and Responsibility ⚖️

Fayol's Principle: Authority must equal Responsibility.

  • Scenario A (Authority > Responsibility):
    • Manager has power to spend ₹1 Crore but no specific target.
    • Result: Misuse of funds. Corruption.
  • Scenario B (Responsibility > Authority):
    • Manager told "Increase sales by 50%" but "You cannot hire anyone or spend money."
    • Result: Frustration. Failure.

Balance is Key!


Quiz Time! 🎯

Test Your Knowledge

Question 1 of 5

1. Which of the following flows downwards?

Responsibility
Accountability
Authority
None

💡 Final Wisdom: "You can delegate authority, you can delegate responsibility, but you can NEVER delegate accountability. The buck stops with YOU!" 🛑✋

Next up: Delegation of Authority - How to share your burden without losing control! 🤝