Retailing Applications 🛒📈
In the retail world, data mining is the difference between a thriving store and a failed one. Retailers like Walmart and Amazon use data to know what you want to buy before you even know it yourself.
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1. Market Basket Analysis (MBA)
This is the most famous retail application. It uses Association Rules to find which items customers buy together.
The "Beer and Diapers" Story 👶🍺
According to industry legend, a large retailer (Walmart) used data mining to discover a strange pattern: On Friday evenings, men who bought Diapers also tended to buy Beer.
- The Logic: New fathers were sent to the store to get diapers, so they bought beer to enjoy while staying at home with the baby.
- The Action: The store placed beer next to the diapers.
- The Result: Sales of both items increased significantly.
2. Demand Forecasting & Inventory
BI tells a retailer exactly how much of a product should be on the shelf at any given time.
- Safety Stock Optimization: Using algorithms to calculate the minimum stock needed to avoid "Stock-outs" (empty shelves).
- Seasonal Analysis: Predicting the massive spike in "Sweets and Crackers" before Diwali or "Umbrellas" before June.
- Perishable Management: In grocery stores, BI ensures that milk and bread are sold before they expire, reducing waste.
3. Dynamic Pricing & Promotions
- Dynamic Pricing: Changing prices based on supply and demand (similar to Uber surge pricing).
- Personalized Vouchers: If the system knows you have a dog (from your past purchases), it sends you a 20% discount on Dog Food to ensure you don't go to a competitor.
- Store Layout: Placing "High Margin" items (like expensive perfumes) next to "High Volume" items (like milk) to encourage impulse buys.
"Basket Size": The primary metric for a retail BI analyst. If the average customer buys 5 items instead of 3 because of your "Suggestions," you have successfully used data mining.
Summary
- Market Basket Analysis increases sales through better product placement.
- Demand Forecasting reduces waste and storage costs.
- Personalization (CRM) builds customer loyalty.
- The goal is to move from Passive Selling to Predictive Selling.
Quiz Time! 🎯
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