Techniques of Coordination โ The Toolkit! ๐ ๏ธ
So, we know we need coordination. But HOW do we achieve it? Here are the tools managers use.
1. Coordination by Hierarchy (The Boss) ๐ฎโโ๏ธ
- Method: If two subordinates fight, the common Boss decides.
- Example: Sales Manager vs Production Manager. The CEO steps in and gives a final order.
- Pro: Fast.
- Con: Overloads the boss.
2. Coordination by Rules & Procedures (SOPs) ๐
- Method: Write down the rules so nobody needs to ask.
- Example: "All purchase requests above โน10,000 must be approved by Finance."
- Result: Purchase and Finance coordinate automatically via the rule.
3. Coordination by Meetings (The Conference Room) ๐ค
- Method: Get everyone in a room (or Zoom).
- Example: "Monday Morning Huddle."
- Benefit: Face-to-face communication clears misunderstandings instantly.
4. Liaison Officers (The Diplomats) ๐๏ธ
- Method: A special person whose only job is to talk between departments.
- Example: A "Project Manager" in IT who talks to the Client (Business) and the Coders (Tech). He speaks both languages!
5. Self-Coordination (The Ideal) โจ
- Method: Employees talk to each other directly without bothering the boss.
- Example: "Hey, I'm done with the design, can you start coding?" (Horizontal Communication).
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Quiz Time! ๐ฏ
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๐ก Final Wisdom: "Meetings are toxic if they are just for talking. But they are gold if they are for coordinating." ๐ฃ๏ธ๐
Next up: Control - The final function! Did we actually achieve what we planned? ๐ต๏ธโโ๏ธ